Property management is the foundation of Cagan Management Group and each of our properties. Our company-wide objectives are to maximize our investors' return through asset appreciation, capital reinvestment and value enhancement. Through our sensitive and proactive approach to marketplace conditions, our property management team strives to utilize the most effective ways to reach and exceed your financial goals.
There are several components that we incorporate in our approach to property management: marketing, operations, administration, finance, and accounting.
Marketing
We take a strategic approach to creating a distinctive, market position for each of our properties. A strong corporate and building identity, an effective advertising campaign, and a comprehensive marketing plan create a property image for our target market. This market awareness builds traffic, allowing our leasing professionals to use their skills to close with potential residents.
Operations and Administration
To summarize our management services, we will be responsible for the supervision of operations, administration, employees, repairs, contracts and purchases. We will also review insurance and investigate claims, as well as inventory building equipment and develop a preventive maintenance program. We will meet with ownership monthly or as necessary to review the status of these and other property management items.
Resident Recognition
We believe that the backbone of the real estate industry is the resident. To that end we are constantly working with our tenants to identify their needs and solving any issue that may arise. At CMG, we practice preventative maintenance. We address, in advance, all security, safety and health issues so that our residents may live in a manner that makes us proud. We utilize the "hands-on" approach to cater to residents' needs by maintaining consistent contact with our residents and providing every avenue for them to reach a Cagan representative when the need arises.
To maximize our management team's effectiveness, we equip our engineers, office staff, and managers with Nextel radios that allow for immediate contact and immediate results. Should an emergency arise, we provide our residents with a 24/7 emergency call service.
Finance and Accounting
Cagan Management Group understands the business of property management is not as simple as collecting rent and paying bills. Our clients are served by a fully trained, in-house accounting department, as well as state of the art computerized accounting and report systems, allowing for our associates to develop an intimate knowledge of each property. We provide owners with detailed monthly financial statements, which include rent rolls, monthly and year to date income and expense reports, and a statement of cash flow, reconciled monthly to the individual building's checkbook and bank statement. For clients with unique requirements, Cagan Management Group offers the opportunity to create highly specialized reports that can serve any need.
Resident Retention
Cagan Management Group actively seeks methods to keep our residents engaged in the Cagan experience. Raffles, newsletters and partnership programs, combined with superior service, enables us to engage our residents outside of the average rental experience and differentiates our properties from the rest of the market. It is this dedication to the resident experience that has become a driving force behind the high retention rates at CMG properties.
These qualities, combined with our proven track record of a quick and efficient response to resident requests, has established CMG as an industry leader in the management business. We enjoy continually providing our residents with the best-in-class services and opportunities available.
For more information on our Residential Property Management Services, please contact Michael Daniels at (847) 324-8934 or at mdaniels@cagan.com
