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Testimonials

"Both board members and non-board shareholders feel very fortunate to have Nancy Rozanas as our property manager. She is very conscientious and knowledgeable and responsive. And she really understands the differences between a Co-Op and a condo."


Board President
Cooperative Apartments, Inc.
Evanston, IL



"I just wanted to send a note thanking Cagan for a job well done. We own and live in a condo in the Hampton Parkway building. Jossenka Carrillo is our property manager. We have an issue with a leak from the roof into our unit. I just notified the condo board and Jossenka of this a few short hours ago. Jossenka has already taken care of the problem! We are thrilled with her responsiveness and her ability to get-the-job-done. Great job Jossenka and Cagan!"


Unit Owner
Condominium Association
Evanston, IL



"Julia- It was wonderful of you to call. Thank you so much. And thank you for the outstanding way you've looked out for me and my business. I couldn't have managed these many years without you."


Owner
Multi-Family Rental Property
Chicago, IL



"No doubt, I would recommend Bruce Karbal with Cagan.  He clearly has years of experience.  Every issue that has come up, he has already tackled in the past and if not, he has the resources readily available to resolve them and is happy to verify any of our questions.  I have also been impressed that within the last couple years he quickly kept himself up to date with recent changes in the Illinois requirements for Community Association Manager Licensing.  The recent coursework he successfully completed surely is beneficial to all of his clients."


Board President
Condominium Association
Chicago, IL



"Dear Michael,
I want to let you know how pleased we are with the work of Aida Kovacevic as our property manager.  She has done an excellent job managing our property.  She is extremely well organized, forward thinking and proactive in helping us to manage the property.  She has selected very good contractors which has resulted in saving us money and has identified problems before that have become major catastrophes.  We could not be happier with her work."
 


Board President
Condominium Association.
Wilmette, IL



"Thanks so much again, Jordan, to you and to the Board members who got this figured out and on such short notice.

And great work at Cagan. Kim Vick—my hero from my last refinance and my hero again, as are all the other Cagan folks who helped."


Managing Editor, Periodicals





"By the way, I really like the current Operating Account statement format! Kudos to the Cagan person who designed it."


Board Member
Condominium Association
Evanston, IL



Olimpia -

You are very welcome.  It was an easy thing to do, considering how well you managed to take care of us while you were on maternity leave.  I know you'll say that you were just doing your job, but from where I sit, your performance was truly above and beyond.
 
Your outstanding performance deserves to be recognized, and so by copy of this email I'm letting Mike Daniels know how much we value what you do every day on our behalf.
 



Treasurer
Condominium Association
Evanston, IL



"I just wanted to let you know what a wonderful job Kim Vick did for my closing. I recently sold my shares at the 821 Ridge Corporation and looked forward to a swift and easy closing. Alas, in this day and age, closings seems to be convoluted and confusing. The banks are difficult, the buyers are under siege and the sellers are frustrated. 

Kim handled all the arduous aspects of my closing with aplomb. She was professional, calm and collected and so highly organized that the myriad of paper that needed to make it to the closing actually made it.

I can't express how much I value her efforts and the extra time she put in without a single indication that it was an undue burden.
She did an outstanding job under difficult circumstances.  She's a real pro."


Unit Owner
Condominium Association
Evanston, IL



"I attended the Navy Pier Exhibition for Condo Associations last week. There were a couple of interesting seminars on relations between Boards and Managing Agents that made me appreciate how fortunate we’ve been to have the skills of Bruce as Property Manager"


Board Member
Condominium Association
Evanston, IL



"Bruce,

Throughout these complex projects, we have relied on your experience and judgment and greatly appreciated your advice.  Our new siding is beautiful and enhances our property value. It should also stop the water intrusion into residents' apartment that has caused so much inconvenience and expense.   Your construction knowledge was equally critical to our unexpected--but urgent--staircase safety repairs project.  Although launched to avert the very real danger of porch collapse and eliminate other safety hazards, this work also dramatically improved the visual appeal of our staircases.  
 
This has been a most productive year.  We could not possibly have accomplished so much so well without your expert guidance.  Your confidence in the skill, fair prices and integrity of [Construction Company] is very well placed.  [Construction Company] personnel----and most especially project manager and foreman --exceeded our expectations on every measure."


Board Member
Condominium Association
Evanston, IL



"Erica, Thank you very much for coming to our board meeting last evening.  You and Bruce are on top of everything and the board appreciates that you both are always aware of our problems.  Good Management!!!"


Board Member
Condominium Association
Chicago, IL



"I have been on the Board of Directors here at (condo)  for at least 15 of the 18 years I have owned here. Cagan has been our management company for most of that duration and I personally have seen many managers and janitor/custodians come and go.  I felt it appropriate to let you know how pleased we all are here at (condo) with both our current building manager Nancy Rozanas and our custodian Marienko.

Nancy Rozanas is by far the very best building manager we have ever had. Just today, she personally supervised our gardeners' installation of some gorgeous rose bushes as a perfect addition to her on going project of beautifying our property. She always has time for us and has made so many time and money saving recommendations for us that they would be impossible to catalog! Her efforts have improved not only our property, but our quality of life as well. She deserves and has accolades from us all."


Secretary, Board of Directors
Condominium Association
Evanston, IL



"Hi Aida,
I want to pass along this compliment a long-time unit owner gave you
yesterday.  She attended last Thursday's board meeting and told me she is
impressed with how knowledgeable you are and your command of the issues."


Board Member
Condominium Association
Evanston, IL



To H.O.A. Manager Aida Kovacevic:

"I want to thank you for your great work with us here at MPCA. It’s great to have your expertise and professionalism to help our community and board be functional, pragmatic, and effective."
 
Happy holidays!


Board Member
Condominium Association
Evanston, IL